Goals 6 through 8 are best considered by-products of earlier purposes, not additional objectives that become relevant only when the other purposes have been achieved. But leading firms and their clients are beginning to approach lower-numbered purposes in ways that involve the other goals as well. Management consultants are less likely to address purposes 6 through 8 explicitly, and their clients are not as likely to request them. Purposes 1 through 5 are generally considered legitimate functions, though some controversy surrounds purpose 5. They need to ask more from such advisers, who in turn must learn to satisfy expanded expectations. Each year management consultants in the United States receive more than $2 billion for their services.1 Much of this money pays for impractical data and poorly implemented recommendations.2 To reduce this waste, clients need a better understanding of what consulting assignments can accomplish.
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